1. To recognise existence of informal group and to realise that its suppression will cause organisation easing.
2. To listen to opinions of members and leaders of informal groups, that the nobility their mood.
3. Before accepting any actions, to count their possible consequences for informal group.
4. For easing of resistance to changes in the organisation from outside informal group to involve its members in acceptance of administrative decisions.
5. In due time to give out to workers the exact information, interfering with that to distribution of hearings.
Chapter 3. Formation of group and its basic characteristics
In the literature there are some models of formation of group, and in each of them stages of its life cycle are called differently. For example, James L.Gibson, John Ivantsevich and James H. Donneli - younger consider that each group passes in the development through stages: a mutual recognition, dialogue and decision-making, motivation and efficiency, the control and the organisation. According to L. V. Kartashovoj, Т. V. Nikonovoj and Т. O. Solomanidinoj, such stages five: an initial stage of formation, a stage of the intragroup conflict, maintenance of unity of group, a stage of the highest working capacity and a final stage (for time groups). Є. G. Moll, as well as the American scientists, allocates also 4 stages: group formation, a stage a storm and a storm, an execution stage. A lack of all these definitions is their some randomness, absence of methodological criterion. At the heart of author's model the concept based on processes which define features of development of each group lies. These processes, in the conventional opinion of psychologists, are that: adaptation, identification, integration and communications. Adaptation characterises the initial stage of formation of group when its members learn and accept each other, form problems, develop norms of behaviour when start to be shown structure, hierarchy, the status, roles, leadership. Identification is connected with formation of feeling of an accessory of the individual to group. This process proceeds at three levels: the emotional as ability to empathize.
How ability to become on the point of view of other person or all group and behavioural? As aspiration to obey to developing group norms. Integration marks itself a stage when the race for power in group is already finished, group norms, roles of everyone that is when association of individuals has turned to individual collective are finalised. Integration leads to transformation of collective into the self-regulated social organism well adapted for in common-individual activity. For the given stage of development of group following signs are characteristic: the purposes are accurately designated; compatibility of individuals in group is reached; the leader of group has proved the right to leadership in practice; ...