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Реферат Effective communication in different cultures


















Effective communication in different cultures




Introduction

more and more companies globalizing, employees in various international locations now have day-to-day communications with each other. Given different cultural contexts, this brings new communication challenges to the workplace. Even when these employees speak the same language (for instance, correspondences between English-speakers in the US and English-speakers in the UK), there are some cultural differences that should be considered in an effort to optimize communications between the two parties. In such cases, effective communication strategy begins with the understanding that the sender of the message and the receiver of the message are from different cultures and backgrounds. Of course, this introduces a certain amount of uncertainty, making communications even more complex.getting into cultures and sub-cultures, it is perhaps most important to realize that a basic understanding of cultural diversity is the key to effective cross-cultural communications. Without intently studying the individual cultures and languages, we must all learn how to better communicate with individuals and groups whose first language, or language of choice, does not match our own. Learning the basics about culture and at least something about the language of communication in the host country are necessary.is necessary even for the basic level of understanding required to engage in appropriate greetings and physical contact, which can be a tricky area inter-culturally. For instance, kissing a business associate is not considered an appropriate business practice in the US, but in Paris, one peck on each cheek is an acceptable greeting. And, the handshake that is widely accepted in the US is not recognized in all other cultures. While many companies now offer training in the different cultures where the company conducts business, it is important that employees being thrust into communicating across cultures practice patience and work on their own to increase their knowledge and understanding of the different culture. This requires the ability to see that a person's own behaviors and reactions are oftentimes culturally driven. br/>


Verbal communication in different cultures

an appropriate language

Effective communication with people of different cultures is especially challenging. Cultures provide people with ways of thinking - ways of seeing, hearing, and interpreting the world. Thus the same words can mean different things to people from different cultures, even when they talk the "same" language. When the languages ​​are different, and translation has to be used to communicate, the potential for mis...


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