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Реферат The positive image as are important component of being competitive on the tourist market





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В§ increase competitive ability;

В§ inform about service;

В§ increase prestige of the firm

В§ create loyal position of tourist to the firm and its services;

В§ make the service attractive;

В§ rise the efficiency of advertising and PR-campaign;

В§ stimulate the desire to buy;

В§ symbolize guarantee.

В§ make easer brining new service in the market


1.3 The positive image


Image is a shape of the organization, existed in the people s mind. Every company has image independence of who works from it and is it worked over it at all. If a question of image is let take its course it make about consumers spontaneously. And it s no guarantee that it would be identical with and favourable for the establishment. That s why the forming of positive image for organization is a more advantageous process and less labor-intensive that a correction of the spontaneous forming unfavourable shape.positive image increases competitive ability of the company on the market. It attracts consumers and partners, speeds up sales and increases its volume. It make easer an access of difference resources: financial, informational, human, material, etc. Creating of image is work not only experts in different spheres (marketing, advertising, PR), but service providers, who interact with clients directly. Image of the enterprise make not only due to variety action. The quality of service, relationship personnel to their employer, clientele and their own activity have significance for image more than an advertising and a presentation.image must be:

В§ appropriate. It means to fit to specific of the company;

В§ original. It means to de notable from stereotyped firms;

В§ plastic. It means to have ability changing of client s demand and time;

В§ have exact address. It means to be attractive for the target audience.is important to know that making the positive image is the process constant and difficult, but its results are realized all efforts.

image travel stile


Chapter II: Basics of image creating



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